Security & Privacy Policy

Security & Privacy Policy

MA & Co. is a Proprietary Firm incorporated under the provisions of the (Indian) Companies
Act, 2013, with registered office at Classic Collection By Manali B 334 Emerald one, Jetalpur
road, Vadodara-390020(“Company” and/or “We” and/or “CCBM”). This Privacy Policy
summarizes what type of Personal Data or Information, we collect, disclose, possess, use,
process, record, store, transfer, deal, handle and receive from the user(s) (“User(s)” and/or
“You”) of www.classiccollection.co.in (“Website”), purpose of such collection, storage and
usage of such data or information, to whom such data or information may be
disclosed/transferred and how We protect your privacy. Your privacy is important to us and
We strive to take reasonable care in the protection of the personal data or information We
receive from You. This Privacy Policy, as may be amended from time to time, should be read
in conjunction and together with the User Agreement of the Website.

SCOPE AND POLICY APPLICABILITY

This Privacy Policy is effective from [●], and is applicable to any person or entity that uses the
Website or shares any information pertaining to identified or identifiable natural person
(personal data) with CCBM. You are providing your consent by providing your details to the
Company vide any electronic medium or through written consent form (“Consent”) with
respect to the purpose of usage of such Personal Data or Information. For instance, We collect
your information when You share your data on the Website by filling up the forms on the
Website. The data collected by us may include your basic information such as your name,
contact number, email address or any other details You may share.
The User agrees, accepts, and is bound by this Privacy Policy when they use or access the
Website. These policies are subject to change and will be updated from time to time at our
sole discretion or on account of changes in the law and will be in effect from the time it is
updated. Users are therefore requested to read our Privacy Policy along with the terms and
conditions of use of the Website frequently.

YOUR CONSENT

If You give your Consent, it is construed that You have done so freely and voluntarily and that
You agree to this Policy. You always have the right to refuse or withdraw your Consent for the
Personal Data or Information sought to be collected or withdraw your Consent given earlier to
us. We will always respect such a refusal or withdrawal, but it might mean that We are unable
to perform all the services, arrangements or contracts with You and will have the option to
discontinue the same. We will inform You of these inabilities if they occur. However, We
reserve the right to retain such Personal Data or Information as may be necessary for
providing our pending services to You and in accordance with this Policy and/or if legally
required, under the Information Technology Act, 2000 (“IT Act”) and the Information
Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or
Information) Rules, 2011 (“IT SPDI Rules”) and other applicable laws.

You are aware of the –

• fact that the Personal Data or Information is being collected;
• contents and/or type of Personal Data or Information which is being collected;
• purpose for which the Personal Data or Information is being collected;
• intended recipients of the Personal Data or Information; and
• name and address of the agency that is collecting the Personal Data or
Information and retaining the same.
We respect your privacy; therefore, the Company will observe the following guidelines when
collecting, receiving, possessing, using, processing, recording, storing, transferring, dealing,
handling, retaining and disclosing the Personal Data or Information –
• Personal Data or Information will be collected, received, possessed, used,
processed, recorded, stored, transferred, dealt, handled, retained and disclosed in
compliance with the local laws/regulations in India including IT Act and the IT SPDI
Rules;
• Personal Data or Information will be relevant/necessary to/for the purposes for
which it is collected and used;
• Personal Data or Information will be current and accurate with reasonable steps
taken by the Company to rectify or delete inaccurate Personal Data or
Information;
• Personal Data or Information will be kept only as long as necessary for the
purposes for which it was collected and processed, and as legally required under
the IT Act, IT SPDI Rules and other applicable laws; and
• Reasonable measures will be taken to prevent unauthorized access or use,
unlawful processing, and unauthorised or accidental loss, destruction, or damage
to such Personal Data or Information.

TYPES OF INFORMATION COLLECTED

The Personal Information Which You may provide to us and/or which We may collect is or
could be the following:
• your registration details which may include the password provided by You
including but not limited to your name, email address, contact number. You may
note that We adopt reasonable security measures to protect Your password from
being exposed or disclosed to anyone including the Company;
• your shipping, billing, tax registration, and other information pertaining to Your
sale or purchase transaction on the Website;
• your transaction details with the other users of the Website;
• your usage behavior of the Website;
• details of the computer system or computer network which You use to visit the
Website and undertake any activity on the Website;
• the URL you just came from (whether this URL is on our Website or not), which URL
you go to next (whether this URL is on our Website or not), your computer browser
information and your IP address;
• data collection devices such as ‘cookies’ on certain pages of the Website;
• Email, Chat and WhatsApp Communication between You and CCBM.
This Policy does not apply to any information that You may disclose publicly, and which is
freely available or accessible in public domain or furnished under the Right to Information
Act, 2005 or any other law for the time being in force and such information shall not be
regarded as Personal Data or Information for the purposes of this Policy. Further, your
Personal Data or Information shall not be disclosed to any Third Person unless the said Third
Person is required to have your Personal Data or Information to provide required services to
You and/or with your permission and/or to help investigate, prevent or take action regarding
unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any
person, violations of the terms and conditions of use of our website or to defend against legal
claims and special circumstances such as compliance with the rules of any stock exchange,
subpoenas, court orders, requests/order from legal authorities or law enforcement agencies
requiring such disclosure.

Further, for any Personal Data or Information disclosed by You to any service provider or
trader or any third party that You connect with through our Website, the Company shall not
be responsible and/or liable to treat the same as the Personal Data or Information to be
protected by the Company.

PURPOSES FOR COLLECTION, STORAGE AND/OR USE OF PERSONAL DATA OR INFORMATION

The primary purposes for collection, storage and/or use of Personal Data or Information is to:
• fulfil your orders placed on our website, and in relation to the Company’s business
processes, operations and management for entering into or performing our
obligations to You, evaluating and maintaining the quality of our services,
providing support to the services You have obtained from us;
• help promote a safe transaction; measure consumer interest in our products and
related services, and correspond with You, fulfil transaction requests and
delivering the information and services requested by You or other services related
inquiries, inform You about online and offline offers, products, related services,
that You request from us or which We feel may interest You, and updates,
customize your experience; enforce our terms and conditions; and as otherwise
described to You at the time of collection;
• manage client contacts, profiles, administering information or services and
improve the functionality of the Website to enhance user experience;
• conduct research for internal purposes, record keeping and other general
administrative and services related processes;
• perform audits and quality assessment procedures;
• ensure the safety and protection of the rights or property of the Company or its
business;
• analyses our web page flow, measure promotional effectiveness and promote
trust and safety;
• use cookies to allow You to enter your password less frequently during a session.
Cookies can also help us provide You information that is targeted to your
interests;
• use the messages, chats and email communication to resolve disputes, provide
customer support, troubleshoot problems as permitted by law and keep You
informed of your order information and Website launches and offers;
• improve the content of our Website to offer You better services and to ensure that
content from our Website is presented in the most effective manner for You;
• comply with applicable legal requirements in India including but not limited to
governmental reporting, etc. and fulfilling statutory/legal obligations as a service
provider under applicable laws, and adhering to judicial or administrative orders,
compliance with laws;
• monitor or record certain calls, chats and other interactions relating to the online
transactions which may involve You calling us or us calling You and online chats
for staff training or quality assurance purposes or to retain evidence of a
particular transaction or interaction
• occasionally ask You to complete optional online surveys. These surveys may ask
You for contact information and demographic information (like pin code). We use
this data to tailor your experience on our Website, providing You with content that
We think You might be interested in and displaying content according to your
preferences and take your feedback to improve our services.

DATA COLLECTION DEVICES

In addition to Personal Data or Information, We may use data collection devices such as
“cookies” or other technology to obtain certain types of information when your web browser
accesses our Website. Cookies are small files containing a string of characters to identify
your browser. Cookies allow our Website to remember important data or information that will
make your visit to our Website more useful. Our Website may use cookies and other
technology to store pertinent user information during a session to speed navigation and keep
track of items and to collect anonymous traffic data that We may use to enhance our
Website and for marketing and promotional purposes. You can reset your browser to refuse
cookies or warn You when they are being sent. Please note that by turning cookies off, You
may not have access to all features available on our Website. We may also use logging
systems on our internal network to register the use of our computer systems. This is done for
the purpose of ensuring the performance, integrity and security of these systems. We may
also contract with Third Persons to track and analyse anonymous usage and volume
statistical information from our visitors and members for research purposes. Such
information is shared externally only on an anonymous, aggregated basis. Such Third Persons
use persistent cookies to help us to improve the visitor experience, to manage our Website
content, and to track visitor behaviour. All data or information collected by such Third Persons
on our behalf is used solely by or on behalf of the Company.
We will make best efforts to do so but do not warrant that any of our Websites or any affiliate
site(s) or network system linked to our Website is free of any operational errors nor do We
warrant that our Website will be free of any virus, computer contaminant, worm, or other
harmful components. Our Website may contain links to other sites which are not owned or
operated by the Company. The Company is not responsible and makes no guarantee for the
privacy practices or the content of such Websites. These links are provided only as a
convenience to You. Neither is the Company, nor are any of its affiliates responsible for the
availability of such Third Person’s Websites or their contents. The Company will not be liable
for your Personal Data or Information transmitted over networks accessed by You on these
sites or otherwise connected with your use of the services. You understand, acknowledge and
agree that neither the Company nor any of its affiliates are responsible or liable, directly or
indirectly, for any damage or loss of any sort caused in connection with your use of or
reliance on any content of any such third party Website or the services available through any
such third party Website. Further, We will not be responsible for any breach of security or for
any action of such third parties that receive your Personal Data or Information that are
beyond our reasonable control including, acts of government, computer hacking,
unauthorised access to computer data and storage device, computer crashes, breach of
security and encryption, etc.

You acknowledge that the services, content, Website and/or any software are provided on an
“as is” and “as available” basis, without warranties of any kind, either express or implied,
including, without limitation, implied warranties of merchantability, fitness for a particular
purpose. In any case, the Company has taken adequate safeguards, and in case of any
breach the Company may take action to remedy such breach. In addition to taking all the
reasonable precautions as required under law, the Company expressly disclaims any and all
warranties, express or implied, including, without limitation that: (i) the services and/or
software will be free of all viruses and hacking; (ii) the software will work on all mobile phones,
will be compatible with all mobile phone networks and/or will be available in all geographical
areas; and (iii) any service will be uninterrupted, timely, secure or error-free for any reasons
whatsoever including but not limited to overload/breakdown of receiving network, servers or
applications; system failures out of the Company’s control or due to heavy traffic on network.

OUR INFORMATION DISCLOSURE POLICY

We may disclose personal information to third parties. We will disclose or transfer your
Personal Data or Information in accordance with this Policy and all applicable legal
requirements in India. This disclosure may be required for us to provide You access to our
Website, to comply with our legal obligations, to enforce our Terms & Conditions, to facilitate
our marketing and advertising activities, or to prevent, detect, mitigate, and investigate
fraudulent or illegal activities related to use of our Website. Your Personal Data or Information
will be disclosed or transferred, as may be required from time to time.
We may disclose personal information if required to do so by law or in the good faith belief
that such disclosure is reasonably necessary to respond to court orders or other legal
process. We may disclose personal information to law enforcement offices, third-party-rights
owners or others in the good faith belief that such disclosure is reasonably necessary to:
enforce our Terms & Conditions or Privacy Policy; respond to claims that an advertisement,
posting or other content violates the rights of a third party; protect the rights, property or
personal safety of our users or the general public.
We may also share your information with agents, contractors or third-party service providers
that handle or will handle your information, on our behalf, including but not limited to those
who offer us administrative and other services.
Your Personal Data or Information will be disclosed or transferred, as may be required from
time to time to any court of law and/or government agencies/entity as may be required
under law and/or statutory authority or in response to a legal process, to a lawfully
authorised Government agency for the purpose of verification of identity, or for prevention,
detection, investigation including cyber incidents, prosecution, and punishment of offences,
and/or to any third party by an order under the applicable law or if We determine it is
necessary or desirable to comply with any applicable law, regulation, legal process or
enforceable governmental request or to protect or defend our rights or property including
compliance with accounting and tax rules and regulations or to investigate, detect, prevent,
or take action regarding illegal activities, suspected fraud, security or technical issues or
situations involving potential threats to the physical safety of any person.
Neither the Company nor any Third Person will publish your Personal Data or Information.

HOW WE SECURE YOUR INFORMATION

CCBM is committed to safeguarding your privacy. Security parameters adopted by us
include:
• We monitor and review our information collection, storage and processing
practices, to prevent unauthorized access to systems;
• Only our employees, agents and service providers can access the personal
information as they process it for us. They are required to strictly abide by
contractual confidentiality obligations. Their relationship with us may be
terminated, in case they fail to abide by the obligations.
However, We cannot be held responsible for any breach of security or for any actions of any
third parties or events that lie beyond our reasonable control. These events include but are
not limited to acts of the government, computer hacking and breach of security and
encryption.
We use third-party advertising companies to serve ads when You visit our website. These
companies may use information about your visits to this and other websites in order to
provide advertisements about goods and related services of interest to You. CCBM takes no
liability for any actions of third parties in relation to your personal information, which You may
have shared with such third parties.
If You decide at any time that You no longer wish to receive email communications from us,
please follow the unsubscribe instructions provided in any of the communications. Please
note that once We receive your request, it may take an additional period of time for your optout to become effective.

REASONABLE SECURITY PRACTICES AND PROCEDURES AND AUDITS

We seek to ensure compliance with the requirements of the IT Act to ensure the protection
and preservation of your privacy, therefore We take reasonable security measures to protect
your Personal Data or Information against unauthorized access, alteration, disclosure or
destruction. We have a number of physical, electronic, and procedural safeguards/measures
in place to actively protect the confidentiality, security, and integrity of your Personal Data or
Information, including a comprehensively documented information security programme and
a strict security policy that contains managerial, technical, operational and physical security
control measures for protecting such data or information.
We limit access to your Personal Data or Information to Constituents who We believe
reasonably need to come into contact with that information for the purpose of performing
their duties and rendering services to You.

RETENTION OF YOUR PERSONAL DATA OR INFORMATION

We are aware of the importance of timely destruction of Personal Data or Information. We
ensure that your Personal Data or Information is not stored/retained for a longer period than
necessary for the purpose for which it was collected, used or processed or as provided in our
contracts except when there is a legal obligation to do so under any law in India, including
but not limited to, the IT Act and IT SPDI Rules. It is our practice to destroy your Personal Data
or Information as soon as possible after it is no longer necessary for the purpose for which it
was collected, used or processed save and except as stated hereinabove.

UPDATING OR REVIEWING YOUR PERSONAL DATA OR INFORMATION / QUESTIONS OR
COMPLAINTS

You may by a written request review the Personal Data or Information provided by You. We
will ensure that any Personal Data or Information about You which is found to be inaccurate
or deficient shall be corrected or amended as may be feasible.
You expressly state that Personal Data or Information provided by You to us is correct and
complete in all respects and does not contain any false, distorted, manipulated, fraudulent or
misleading facts. We expressly disclaim any liability arising out of the said data or
information provided by You to us. Further, You expressly agree that We are not responsible
for the accuracy and authenticity of such data or information provided by You to us and You
agree to indemnify the Company for all losses incurred due to our reliance upon any false,
distorted, manipulated, defamatory, libelous, vulgar, obscene, fraudulent or misleading
information provided by You to the Company.
In case of any discrepancies or grievances with regard to the processing of your Personal
Data or Information, please contact the owner Manali Suthar and connect with us through
WhatsApp.

AMENDMENT

The Company reserves the right to update, change or modify this Policy, from time to time,
without prior notification. The Policy shall come into effect from the date of such update,
change or modification.

We will inform you regarding any such changes by updating this Policy and will post all
changes to the Policy on relevant internal and external websites. You acknowledge that such
posting shall amount to information to the user as prescribed by the IT Act and IT SPDI Rules.
Note: CCBM refer here is the short form of Classic Collection By Manali.